Monday, May 21, 2007

Sources: Tuttle

Connecticut's Tuttle Sportswear started in 1990 as a golf clothing specialist and over time has expanded its offerings to include most types of ready to wear sportswear. The company's offerings reflect its original golf orientation, with lines such as Oscar Jacobson, Bobby Jones and Ben Hogan side by side with Dore Dore socks and Majer trousers.

I am not one for logos, or for someone else's name sewn conspicuously on my clothing, but I do like Tuttle's private labeled goods, such as their Alpaca V-Neck sweater vests ($125) in eleven colors and the single ply cashmere mock turtlenecks ($325). I wear the mock tees under odd jackets when I'm visiting a Silicon Valley business that may not have seen a man wearing a necktie since the previous millenium.

The company has been successful because it does things right. Shipments are sent next business day by Fedex at reasonable prices (the default is ground service) and there is a convenient order tracker screen built into the site.

There is also a reasonable refund and exchange policy. Refunds are issued in the original form of payment and there is no shipping charge on exchange orders. Original and return shipping, handling and insurance charges are not refundable.